FAQs
The questions we are asked most often.
Every piece is made by hand, so most orders are dispatched within 5–7 business days. Once dispatched, metro cities usually receive parcels in 2–4 business days and other locations in 4–7.
No. Polymer clay and resin are far lighter than metal, and pieces are balanced during design so earrings sit straight rather than dragging on the lobe.
We use 18K gold-plated brass, which holds up well to everyday wear. What shortens its life is contact with perfume, hairspray, sweat and water — so put jewelry on last and take it off first.
The clay and resin are water-resistant, but the plated findings are not. Remove your jewelry before showering, swimming or exercising.
Because it was shaped by hand. Small differences in curve, tone and finish between pieces are the signature of handmade work rather than a defect.
Yes — write to us within 7 days of delivery for an exchange or store credit, as long as the piece is unworn and in its original packaging. For hygiene reasons earrings can only be returned if they arrived faulty.
For weddings and special occasions, often yes. Get in touch through the contact page with what you have in mind and roughly when you need it.
Not through the website at the moment. Contact us directly for international enquiries.
Yes, with a small handling fee. Prepaid orders above the free-shipping threshold also save the delivery charge.
In the pouch it arrived in, away from other pieces. Metal touching metal is what causes most scratches.